Author: Radka Newton
The chapter will provide an insight into the value of visualising the learner’s educational experience using an emotional journey mapping approach. Visualisation of the intangible will be presented as a powerful demonstration of how we experience learning throughout our lives, as well as in University settings during degree programmes, short courses or educational conferences and events. Every learning experience can be mapped as a journey from the point of our first interest in the learning to the time we complete the learning, reflect and take our learning to the future. The chapter will discuss a variety of applications and purposes of journey maps and will provide inspiration to incorporate this method as a reflection tool, design communication tool and a tangible articulation of learners’ experience leading to the co-creation of education.
Biography
Dr Radka Newton is a Senior Teaching Fellow at Lancaster University where she has been pioneering Design Thinking integration into business and management learning. Radka’s passion is not only to immerse her students into designer mindset but she also challenges her fellow educators to develop design as their approach to transforming education for better. Her holistic and human-centred approach to University experience has been globally presented a scholarly research but also as a practical method that has enhanced many global institutions in their desire to make things better for students and staff. Radka has a wider commitment to the innovation of Higher Education sector and in 2019 she co-founded a global network Service Design in Education developing a community of practice for educators open to experiment and try new ways of understanding the complex HE environment. The network runs a bi-annual EDUJAM design challenge in collaboration with Victoria and Albert Design Museum in Dundee encouraging educators to immerse themselves in co-designing the future of global education.Her current scholarship focuses on the application of the lean management and service design principles to the Higher Education sector transformation addressing a need to incorporate the student voice into curriculum design whilst ensuring efficient and effective leadership practices.
HCD in HE 