Author: Prof. Sarah Dyer and Dr Ksenija Kuzmina
This chapter describes a pilot programme, the Innovation Lab, which was run for academics and students leading education innovation projects at the University of Exeter.
The 10 week programme ran in spring 2021 with the aim of supporting project teams to use service design approaches for improving students’ learning experience at the university.
Th chapter will enquire into: What are the advantages and challenges of a programme for students and academics leading innovation projects? How is service design received by students and academics in a higher education setting? What lessons are there in wider literature that could be applied in an HE setting? What recommendations do we have for others wanting to use service design to support education innovation in universities?
Biographies
Sarah is a human geographer and a passionate innovation educator. She is the former director of the Exeter Education Incubator, a centre which supports innovative and inclusive university education. She is a National Teaching Fellow and a Principal Fellow of the HEA, awarded in part for appreciative partnership working between educators and students.
Ksenija is an Assistant Professor and a Programme Director for MSc Design Innovation Program, at the Institute for Design Innovation, Loughborough University London. Ksenija holds Fellowship from Higher Education Academy and is a Visiting Lecturer in service design at the Universities of Minho and Twente. Her research investigates how design practice plays out in social institutions and social contexts, including education and climate justice. She is a co-editor of the Special Issue Sustainable Design Education and Implementation, journal of Sustainability and co-leads Climate Heroes, a design research project that explores participatory methodologies for climate action with youth in marginalised communities.
HCD in HE 